What Our Customers Say

4.9
Based on 33 reviews
5 star
94
94%
4 star
0%
3 star
6
6%
2 star
0%
1 star
0%
1-5 of 33 reviews
  1. Verified reviewVerified review - view originalExternal link

    Always quick delivery , with helpful friendly delivery men .

  2. Ordering on line makes me really happy as I can usually expect delivery within a couple of days. The drivers are always very kind and will carry the goods to a convenient place.

  3. Easy to order online and delivered to our chosen spot by the garage by your driver. Thank you.

  4. The general quality is acceptable from a distance. However it doesn’t stand up to closer scrutiny. The quality of the mould and finishing of the fairy is pretty poor.

  5. Website was fine, and I collected from the garden centre, so no delivery comment.
    Customer service was not as I’d expected. The statue was left for me to collect at the reception area, and I couldn’t believe the condition it was in. It was filthy and badly stained. I was directed to the guys who are responsible for the statuary, and was told that “it would clean up” , and to use some Jeyes Bleach on it. Not happy with this response I asked for a replacement and was told there weren’t any, and that the 10% reduction in price was to reflect the condition. When I pointed out that the advertised10% discount was across the whole range, was told there were no replacements, it was the last one in the country, and there were enquiries from around the country for it…. – basically take it or leave it.
    As it was promised as a gift to someone, I opted to take it as it was with a note that if it didn’t clean up, I’d bring it back. The guy said not to worry about it as it will soon be dirty and stained again once left outside.
    I have to say that with a couple of treatments with bleach it has cleaned up, reasonably.