We are currently recruiting for part time Restaurant Assistants to join our wonderful Restaurant team!

This will be working 20 hours per week, 11 am to 4pm.

The Role

This role is based in our Elm Tree Restaurant and Pondside Café and reports to the Restaurant Manager. As a Restaurant Assistant, you will be responsible for delivering an exceptional customer experience through providing a friendly and approachable service, offering appropriate product knowledge and upselling to meet sales targets.

Key Responsibilities

– Deliver exceptional customer service

– Answer menu related questions and take customer orders when required

– Communicate to the kitchen team any specific dietary needs

– Process customer payments at the till point

– Prepare drinks including teas, coffees and soft drinks

– Plate cake/pastries/sandwiches as required and run food from the kitchen when meals are prepared

– Ensure tables are cleared efficiently and cleaned thoroughly

Experience Required

– Experience working in a fast-paced environment

– Great communication skills with the ability to work well with a team

– Experience working in hospitality or retail

At Monkton Elm, we celebrate difference, we support it, and we thrive on it. Diversity benefits our colleagues, our products, and our customers. We are proud to be an equal opportunity workplace and our hiring decisions are based on qualifications, merit, and business need. If you need any adjustments made to the hiring process so you can do your best, please let us know and we will be happy to help with this.

Job Type: Part-time

Expected hours: 20 per week

About You

You will be an enthusiastic and talented team player, with good base of skill and experience. You will be assisting delivery of the day-to-day operations within the kitchen and creating exceptional delicacies for the Restaurant, Pondside Café and Farmshop.

Role Responsibilities

– Support the Head Chef and Sous Chef in the delivery of the entire Restaurant menu including Hot, Cold, Farmshop, Pondside and Bakery.

– Deliver the daily operation ensuring food is plated and run to customers in a timely manner including cooking from fresh, reheating, cooking, heating, cooling and freezing in line with regulations

– Communicate any menu changes to the Front of House team in the absence of the Head Chef and Sous Chef

– Compliant with food safety and hygiene in the kitchen

– Work at a fast pace to deliver high volume meals without compromising quality

– Work with the Head Chef and Sous Chef to understand targets in line with the departmental P&L

– Responsible for ensuring the stock levels are adequate in line with Head Chef and kitchen needs

– Compliant with allergen monitoring and reporting

– Work with the Head Chef to analyse wastage

– Communicate any menu changes/stock gaps to Front of House teams daily

– Maintain a clean and tidy kitchen area, cleaning and sanitizing food preparation areas when needed

– Put food stock deliveries away in line with kitchen compliance and regulations

– Maintain a calm and professional manner in the open kitchen environment

Experience required

– Proven experience working in a fast-paced environment

– Great communication skills with the ability to work well with a team

– Food Hygiene level 1 & 2

– Level 2 Certificate / Diploma in Culinary Skills

Other

– Support all departments within Monkton Elm when required during peak trade or periods of absence to ensure the customer experience is always positive.

– 28 days holiday inclusive of bank holidays (pro rata for part timers)

– Enhanced pay rate for bank holiday working

– Free onsite parking

– Complimentary coffee & cake on birthdays

– Staff discounts

— One day a year for giving back to a Charity or your local community