ACER – PLATINUM BI-HOO

Acer palmatum Bi-Ho is a lovely Japanese maple that has brightly coloured warm honey coloured bark that stands out in even the bleakest of winters. There is more to look forward to however, as come the spring it’s new foliage is salmon pink before turning green.  We have highlighted this one, but many maples have interesting bark at this time of year.

Small items
Selected smaller items are available for national delivery. This will be charged at £5.99 per order and uses Royal Mail's Tracked 24 service. Orders made after 12pm on Friday, will be shipped the following Monday.

ALL OTHER ITEMS ARE ONLY AVAILABLE FOR LOCAL DELIVERY (APPROX 30 MILES RADIUS FROM MONKTON ELM) VIA OUR OWN VEHICLES

Bespoke National Delivery Prices- We do not currently offer National Delivery as standard. However, for large items such as statues, Garden Furniture and some smaller items such as plants and Garden Machinery, a national delivery charge can be offered by request. Please contact Info@Monkton-elm.co.uk or call us on 01823- 412381 to arrange a quote. (quote can take up to two days as we await confirmation from our courier)

Local Delivery - Our own drivers manage all of our local deliveries. Please see our price list below.

Zone 1 - £5.00 Charge or FREE when spending over £100 or more Applicable to the following postcode districts...
TA1 TA2 TA3 TA6 6

Zone 2 – £7.50 Charge or FREE when spending £250 or more Applicable to the following postcode districts…
TA4, TA5, TA6 3, TA6 4, TA6 5, TA6 7, TA7, TA8, TA9, TA10, TA11, TA12, TA13, TA14, TA15, TA16, TA17, TA18, TA19, TA20, TA21, TA23, BS23, BA6, BA16, EX13, EX14 & EX15

Zone 3 – £10 Charge or FREE when spending £500 or more Applicable to the following postcode districts…
TA22, TA24, BA4, BA5, BA7, BA20, BA21, BA22, BS26, BS27, EX16, DT8 & DT9

Delivery time
We aim to deliver your order as soon as we can and where possible this will be within 7 days, but this is not guaranteed. We will not notify you of delivery time as we are getting orders out as fast as we can. If you do need a confirmation of delivery date then please specify in the notes field when checking out. At this time we will only be delivering Tuesday-Saturday but this will be subject to review.

Out of stocks
Products shown as available on our website should always be in stock with us but occasionally something may go out of stock due to multiple simultaneous orders. In this case a suitable substitute product may be provided. In any case where a suitable substitute product is unavailable a member of our sales team will contact you to discuss options.

Refunds and returns
If you wish to refund and return an item for any reason please contact us via email within 24 hours of your delivery and a member of staff will contact you to assist. For our full policies please see the relevant Terms and Refund pages on our website.